Holiday Return & Exchanges Policies
Any orders placed between 11/1/2012 - 12/23/2012, MotocrossGiant will be Accepting Returns & Exchanges until Jan 31th 2012 or up to 60 days after your order has shipped. Same Rules & Policy will apply |
How do I change quantities or cancel an item in my order?
Click the " My Account " link at the top right hand side of our site to view orders you have placed. Then click the " Change quantities / cancel orders " link to find and edit your order. Please note |
How do I return or exchange an item?
Warranty Claims: We will assist with warranty issues; however, all warranty issues are the ultimate responsibility of the manufacturer. We cannot be responsible for manufacturer policy and/or process |
In-store returns policy
If you are not completely satisfied with your purchase, MotocrossGiant will gladly exchange or refund the purchase within 15 days of the purchase date, except as noted below.
Exceptions
The fol |
Order Cancellations
To cancel an order, please call us at US: 1-800-961-4466, INTERNATIONAL: 1-805-484-2000 (Mon-Sat 8am-5pm PST). OEM Parts and Accessories are special ordered, we are unable to cancel or accept returns |
Return & Exchanges Policies
Returns
Shipping and handling fees are non-refundable. Call 1-866-924-4268 or 1-805-484-2000 (International Customers) to request a Return Authorization (RA) within 48 hours of delivery date. We ca |
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